The Manufactured Housing Forums

I posted before about my crossover pipe(flex) being off on one side.I am being told this by a reputable htg and clg man.I have only been moved in for a month,and I do have a home owners warranty.The heating and cooling guy says the warranty people will probably not cover it,and if they do,they tell the contractor what they will pay.So he does not deal with them anymore.I split the cost with the previous owner,and had a new a/c unit and furnace installed,of course it is not working right due to one of the cross over flex pipes being off.Am I responsible for this,or the previous owner not mentioning this in his disclosure?As I stated in my post under cross over pipe,the crawl space is very limited and the section that is off is going to be very difficult to get to!

You had a new A/C and that has never worked properly? Why did you pay for the installation if the unit has never done what you expected?

It is the responsibility of the licensed heat and air contractor who installed the new unit to do a FULL installation. Where I come from, on a manufactured home, that includes ALL of the flex under the home.

There is no legal rule I can site but it just seems to be professionally irresponsible to not at least check all of the flex under the home. It is like changing the oil in your car and ignoring the oil filter.

Flex needs to be replaced from time to time because it gets dried out and torn from normal use. I have been in my home for 24 years and have changed the flex twice. The last time was when I upgraded to a new high efficiency unit. The installer that has done my work for years told me "Any time a new air unit is installed on an MH the installation should include all new flex. If the flex is worn and not changed you will never get the full higher efficacy you paid for from the new unit."

If your home warranty is from the home builder I doubt that you will get any results from them. The flex under the home is part of the on site installation and excluded from federal warranty requirements.

If your home warranty is a service/repair contract you need to read your contract. Home warranty contracts include the coverage you purchase. Some companies have set items they list and cover. Others let you choose what components you want to cover, to what extent and charge accordingly.

Talk to the air installer, let him know that the expensive appliance he sold you is not performing and that you are an unhappy customer. Flex is very inexpensive. Even if you have to accept a charge for the additional work it will be a lot less then what you are paying to air condition the space under your home.