roof

[joe stavange]

Hello
I have a Colony double i have a problem with the roofing tiles blowing of in winds of 30 miles or over . I had to replace tiles 3 times all ready and this becomes costly . We lived here for 1 and a half years now. And it seems no one knows who to contact. we payed alot for this home and i dont feel that this should be happening.
Thankyou Joe Stavange

[David Oxhandler]

Joe -If you have any complaints about the performance of your manufactured home that have not been resolved by the retailer where you purchased the home you should contact the manufacturer that produced the home. If the problems are left unresolved by the factory then you need to contact the state agency where you live that administers the federal code regulating manufactured housing. It is important to provide the following information with your complaint: First write a numbered list of all the problems. After you have listed each problem then list the dates and names of the people at the dealership and the manufacturer that you spoke to about the problems. Then list the dates that service men came to your home and what they did during that visit. Also be sure to include: Your name, address and a telephone number where you can be reached during the day The name of the manufacturer The serial number and model number of your home The HUD label number (the red tag on the back of the home) The date purchased The name of the retail business who sold you the home. Copies of any correspondence or contacts with the retailer and the manufacturer to resolve the problem. Make copies of this letter. Keep one and send a copy by Certified Mail Return Receipt to: -1- The Dealership where you purchased the home -2- The Manufacturer of the home -3- The Agency that regulates manufactured housing in your state. You can find the contact information for that agency on our site at www.manufactured-housing.net/saa Please let us know how you make out. Good Luck.