New Home Problems- HELP

[NTB]

I am in the process of buying a new Silvercrest home. This home is currently in place and the walk through was scheduled yesterday,WED
at 12:34pm. Here are my complaints so far.

Last Friday, I went by the home to see how it was going and the home was left wide open and someone stole all the faucets. I know the
seller is responsible for this so that just puts us off our schedule for moving in until they replace them. However, I went through the house
to see where were they on completing the house and found the following:

1. There is a vent in the kicthen close to the stove, almost under it. Now, this kicthen is only 9'11 by 4ft wide, very small. I didn't like that.
Can that vent be removed? Most kicthens are warm anyway why would I need a vent in there? Is this a requirement?

2. There are 2 bathrooms. One of the bathroom's has a tub/shower combo. However, on the floor plan I wanted a tub with the water outlet/drain near the faucets fixtures. But what the factory put in there was an outlet/drain in the center of the tub. I don't like this either. It looks stupid. The seller was suprised as well. She said she was going to talk to the factory.

3A. As for the master bath, I requested a big oval tub with jets and a stand alone shower. In this shower I wanted the faucets to be on an outside wall where the tolit is located, so that, one can turn on the faucets by the tolit and get in the shower at the other end, not into the first (hard flow) stream of water. Well, the factory put in the shower backwards. The faucets are at the other end. I hate this.

IS THERE ANYTHING I COULD DO ABOUT THIS? HELP. PLEASE ADVISE. PLEASE RESPOND.

[DD]

Is there any way you can back out of this deal?

[Art Rigsby]

Didn't the dealer give you a copy of all the changes you requested along with requiring your approval? I purchased a Silvercrest last year and my dealer not only gave me a copy of any and all change orders to the factory, he also required my signature as approval to make the changes. You may have problems if it was only verbal.

[NTB]

Yes, the seller/dealer gave me a copy of the floor plans of what we wanted, signed by me and my boyfriend. She noted on the floor plan about the location of the faucet and the tub I wanted. However, it seems the factory built what they wanted. They got other things right except for this and one other thing. Please ADVISE.

[NTB]

DD,
I can't back out now. My old house is gone and this new one is in its place.

[DD]

I'm sorry to hear that. You may be able to take legal action against the dealer and/or manufacturer if the specified changes are agreed to in writing. With that amount of money changing hands, you are certainly entitled to everything you asked for.

[NTB]

DD,

Thanks again for the advise. I guess I just have to wait and see what the dealer and the factory people come up with. I feel I might just be SOL and just have to live with it for a while.

[David Oxhandler]

The federal code requires a vent in the kitchen to vent the heat and fumes from the stove. Most builders do not have any option as to location of water faucets and drains. The price advantage in a MH comes from standardization.

If you have any complaints about the performance of your manufactured home that have not been resolved by the retailer where you purchased the home you should contact the manufacturer that produced the home.

We are in the east and SilverCrest is out west but they have a super reputation across the country. I recommend that you contact the factory and find out if these options are even available from them.

If the options are available and you have paper work clearly showing that ordered these optional placements ask them why they were not included and what it is going to take to make it so....

If the problems are left unresolved by the factory then you need to contact the state agency where you live that administers the federal code regulating manufactured housing. You can find the contact information for that agency on our site at www.manufactured-housing.net/saa

[rmurray]

Your sales person is not very experienced...Kitchen floor vents are probably required by the HUD code...The center drain tub is not unusual...is it different than the model you saw..prints do not usually show this much detail...

The shower idea you asked for is not available from any builder of manufactured homes....The faucets are always on the same side as the shower ....Your sales person should have known this...

I hope that you get better answers to your questions in the future...Sorry you were not informed better..Do not blame this on the manufacturer..

[David Oxhandler]

DD -Taking legal action against the dealer and/or manufacturer at this point would be a mistake. 1- If you have been reading this discussion board you should know by now that there is an agency in each state that administers the Federal code for manufactured homes. Prior to going to court you must exhaust every other possible method for remedy 2- Taking the dealer and/or Builder to court is a very expensive and aggravating process. Weather you are right or wrong, you will need to engage a lawyer who will require you to deposit thousands of dollars with him before he starts working on your case. The major builders can afford this as a cost of doing business. Can you ? 3-There is no guarantee that you will win if you go to court. Judges, juries and the rules involved in legal actions may not agree with your point of view. If a contract is so unclear that a big company is willing to take you on in court you don't know what the outcome will be. In most cases you do much better negotiating, rather than having a decision imposed. 4- It may not be fair but the way our justice system works the deeper your pockets are the better your chances in court. Are you ready for the possible appeals that could last for years and years? Right or wrong big companies can usually afford to hold out longer and toss a greater amount of money at litigation that their customers.You are not entitled to everything you asked for. Only the things you contracted for. A lot of talk goes on prior to a sale. Salespeople and buyers often make drawings and wish lists. If you did not include, your desires and thoughts as part of the sales contract that was signed by both buyer and seller then you should not expect that you are entitled to these items. Were the drawings included as numbered pagers of your sales contract?