Security Gates
Posted: Wed Dec 30, 2009 11:10 am
Quick question...My sister and mother both live in a park in California. The park recently installed security gates which are locked after 5pm. Each tenant was issued 1 remote for the gates. This is the only entrance/exit to the park.
A few nights ago, my sister was returning with my disabled mother from an appointment and the gates were closed. Their remote did not work. After sitting there for a few minutes, other tenants also began to pull up behind her and their remotes did not work, either. Finally, one of the people in the back of the line walked into the park through a walk-thru gate that had not been shut properly and walked the the maintenance man's apartment (manager doesn't answer her phone after 5pm) and after about 1/2 hour, he came and put in the "code" to open the gate.
My sister and mother have asked for the access code in the event this happens again and the manager refused to give it out. She said that because the tenants have remotes, there is no need to give the code out and the only people that need it are her and her brother (the maintenance guy).
I can understand her not wanting the entire world to know the gate code, but to prevent paying tenants, some who are disabled from potentially having access to their home seems to be stupid and careless, but is it illegal? Does anybody know if there are any regulations reqarding this? The park owner is no help. He thinks his incompetant manager (who violates the law repeatedly - ie..refusing to give out the park owners name when asked...violating park rules herself and allowing her "family" to violate rules, but citing others for the same thing, etc.) is the best thing since sliced bread.
Any feedback would be greatly appreciated.
Thanks.
A few nights ago, my sister was returning with my disabled mother from an appointment and the gates were closed. Their remote did not work. After sitting there for a few minutes, other tenants also began to pull up behind her and their remotes did not work, either. Finally, one of the people in the back of the line walked into the park through a walk-thru gate that had not been shut properly and walked the the maintenance man's apartment (manager doesn't answer her phone after 5pm) and after about 1/2 hour, he came and put in the "code" to open the gate.
My sister and mother have asked for the access code in the event this happens again and the manager refused to give it out. She said that because the tenants have remotes, there is no need to give the code out and the only people that need it are her and her brother (the maintenance guy).
I can understand her not wanting the entire world to know the gate code, but to prevent paying tenants, some who are disabled from potentially having access to their home seems to be stupid and careless, but is it illegal? Does anybody know if there are any regulations reqarding this? The park owner is no help. He thinks his incompetant manager (who violates the law repeatedly - ie..refusing to give out the park owners name when asked...violating park rules herself and allowing her "family" to violate rules, but citing others for the same thing, etc.) is the best thing since sliced bread.
Any feedback would be greatly appreciated.
Thanks.