Question about park owner/management responsibilities...
Posted: Thu Jul 02, 2009 4:35 pm
My sister lives in a park in CA.
1 year ago, she was having some plumbing work done and the contractor noticed that the "cutoff valve" at her site was corroded and failing fast. He showed her how it cannot turn the water entirely off in the event of an emergency.
She contacted park management and the manager and her maintenance person came up and looked at it and agreed that it needed to be replaced. They said they'd "put her on the list".
6 months later, it still wasn't fixed and my sister reminded mgr about it. She changed her tune and said that it couldn't be fixed until the cement surrounding the valve (which protrudes approximately 3 inches from the ground and is entirely accessible) was removed. My sister contacted plumbing professionals for estimates and they all agreed that there would be no need to chisel the cement out.
My sister gave this information to the manager at that time and she said they'd "get around to it".
It has now been 1 year and still nothing has been done. We are concerned because if my sister's pipes spring a leak, there will be no way to shut the water off at her space and she could find her home flooded. She even offered to have her plumber do it at her expense, yet, the park management won't allow that.
Management of this park is terrible and they constantly violate the residency laws, so it's no wonder she is having such problems. She is afraid to keep asking them about it because they will retaliate by harrassing her and calling her names or filing a restraining order against her (they've done this to several other tenants who have complained about them) or by giving her "violations" in an effort to get her and other tenants who assert their rights out of the park. (They've even given people in the park "violations" for being outside of their homes after 10pm!).
I suggested she contact the owner of the park and put some pressure on him and if that doesn't work, to contact the mobilehome ombudsman and file a formal complaint.
Anyone have any other suggestions?
1 year ago, she was having some plumbing work done and the contractor noticed that the "cutoff valve" at her site was corroded and failing fast. He showed her how it cannot turn the water entirely off in the event of an emergency.
She contacted park management and the manager and her maintenance person came up and looked at it and agreed that it needed to be replaced. They said they'd "put her on the list".
6 months later, it still wasn't fixed and my sister reminded mgr about it. She changed her tune and said that it couldn't be fixed until the cement surrounding the valve (which protrudes approximately 3 inches from the ground and is entirely accessible) was removed. My sister contacted plumbing professionals for estimates and they all agreed that there would be no need to chisel the cement out.
My sister gave this information to the manager at that time and she said they'd "get around to it".
It has now been 1 year and still nothing has been done. We are concerned because if my sister's pipes spring a leak, there will be no way to shut the water off at her space and she could find her home flooded. She even offered to have her plumber do it at her expense, yet, the park management won't allow that.
Management of this park is terrible and they constantly violate the residency laws, so it's no wonder she is having such problems. She is afraid to keep asking them about it because they will retaliate by harrassing her and calling her names or filing a restraining order against her (they've done this to several other tenants who have complained about them) or by giving her "violations" in an effort to get her and other tenants who assert their rights out of the park. (They've even given people in the park "violations" for being outside of their homes after 10pm!).
I suggested she contact the owner of the park and put some pressure on him and if that doesn't work, to contact the mobilehome ombudsman and file a formal complaint.
Anyone have any other suggestions?